Qualification in Details:
1. Post Name: Associate Senior Associate – NACH & CTS
2. Education : Btech/MTech
3. Experience : 2 to 5 years
4. Job Description:
a) Managing relationship for Top Mumbai based CTS & NACH top banks ,Fintech
b) Query resolutions & monitor all the NACH & CTS issues with banks, corporates, government.
c) Driving E-mandate project with top banks , corporates, Business development team
d) NACH & CTS Quality parameters follow up with banks (time out cases, technical rejections)
e) On boarding of new banks, testing, reviewing & certifications for NACH new banks new NACH products.
f) Participation in Steering committee & Banks, regulator, corporate meeting
g) Liaison with RBI regional office, member banks & service providers for CTS & NACH
h) Weekly , monthly MIS preparation for tracking product
i) Contributing to more NACH business in E mandate, SI, Salary, DBT, pensions, Direct debit
j) Meeting and presentation to work group member banks, corporates on NACH & CTS products.
k) Process automation project.
a. Managing relationship for Top Mumbai based CTS & NACH top banks, Corporates, Fintech.
b. Ensuring fully aware of scope and objectives through full collaboration and interactive process during day to day operations, technology team.
c. Workshop Training, for banks, Corporates, Fintech and other internal & external stakeholders.
d. Weekly MIS preparation and tracking of NACH & CTS volume, quality parameters
e. Driving E-mandate project end to end with stakeholders (Business development team, Banks, Corporates, Service providers)
f. Coordinate with Technology Team / Vendor with respect to the CTS & NACH applications.
g. Own the process of new system requirements / closure of incidents and management of the UAT of both the products.
h. Review operational process, suggest improvement & implement process re-engineering.
i. Motivating operation team member’s advancement/ enhancement within NPCI. And creating second line in command (within team at each level) in case of exigency.
j. Adherence to various legal provisions/acts (NI Act/ IT Act/ PSS Act etc.). Compliance to internal & external (RBI) audit reports.
k. Liaison with Regional office of RBI, Member banks & service providers on periodical basis so as to ensure smooth functioning, migration of CTS across Grid.
l. Coordination with Business team for DBT business enhancement.
m. Back up in case of BCP requirements across SG & NG grid.
n. Coordinating with ASP & ESP for NACH products.
o. Certification coordination with Testing and technology, network team.
6. Functional Skills:
a. Good understanding of Banking, Payment instruments, Issues and concerns and practices followed in different countries.
b. Innovative solution provider, capable of articulating new ideas and changes and getting them implemented in quick time.
c. Articulate & Good Communication and Excellent relationship Building skills.